{"id":524,"date":"2026-06-26T21:13:44","date_gmt":"2026-06-26T19:13:44","guid":{"rendered":"https:\/\/bhl.andeju.at\/?page_id=524"},"modified":"2026-08-27T03:29:31","modified_gmt":"2026-08-27T01:29:31","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/buchhandlunglist.at\/en\/agb\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"524\" class=\"elementor elementor-524\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d3f0366 e-flex e-con-boxed e-con e-parent\" data-id=\"2d3f0366\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-18839652 e-con-full e-flex e-con e-child\" data-id=\"18839652\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c895408 elementor-widget elementor-widget-heading\" data-id=\"1c895408\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec5b567 e-flex e-con-boxed e-con e-child\" data-id=\"ec5b567\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a08f6fb elementor-widget elementor-widget-heading\" data-id=\"4a08f6fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Scope<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55a9d36f elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"55a9d36f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThese terms and conditions apply to all business relations between the bookshop Buchhandlung List \/ proprietor Nicole List and its customers in the online shop\u00a0<a href=\"http:\/\/www.buchhandlunglist.at.\/\">www.buchhandlunglist.at<\/a>.These terms and conditions apply in their respective version current at the time the contract was concluded.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98490d4 elementor-widget elementor-widget-heading\" data-id=\"98490d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Person of the seller<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-425e2b4 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"425e2b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The female salesperson is<br \/>Buchhandlung List - International Literature<br \/>Prop: Nicole List<br \/>Porzellangasse 36, 1090 Vienna<br \/>ATU79152015<br \/><a href=\"tel:+4369010351185\">+43690 10351185<\/a><br \/><a href=\"mailto:office@buchhandlunglist.at\">office@buchhandlunglist.at<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3c9091 elementor-widget elementor-widget-heading\" data-id=\"a3c9091\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Conclusion of contract<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cc9343 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"4cc9343\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The customer's order is deemed to be a binding offer to conclude a purchase contract for the ordered goods. The purchase contract is concluded when the seller either expressly accepts the order or actually fulfils it by dispatching the ordered goods, in each case within 14 days of receipt by the seller. The automatic transmission of the order confirmation by email is purely for informational purposes and does not yet constitute acceptance of the offer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-826e298 elementor-widget elementor-widget-heading\" data-id=\"826e298\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Prices \/ Shipping costs <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-306cf98 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"306cf98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Prices include statutory VAT. Shipping costs for delivery addresses in Austria: Orders with a value of EUR 30.00 or more are delivered free of charge. (For orders up to a value of EUR 29.99, the shipping cost is EUR 5.00)<\/p><p>Delivery charges for delivery addresses outside Austria<br \/>For delivery addresses outside of Austria, delivery is only available against payment in advance. Within the EU, a shipping fee of EUR 15.00 is charged. Delivery is made via parcel service or Austrian Post.<\/p><p>The prices in the online shop are without guarantee; typing errors or price increases by publishers and distributors are reserved. An incorrectly stated price may be revoked by us at any time prior to the complete conclusion of the transaction (payment and delivery of the goods). Should you not wish to complete the transaction at the current correct price and payment has already been made, we will refund the purchase price (without charges or compensation for damages).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afe08bf elementor-widget elementor-widget-heading\" data-id=\"afe08bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Ordering and Collection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35eba86 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"35eba86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Unless otherwise agreed, ordered items must be collected from our bookshop within 8 weeks of the collection notice being issued (email, SMS, phone call) during our opening hours. Otherwise, we reserve the right to cancel the order in question without further notice.<\/p><p>If the order has been paid for in full or in part in advance, the items will be kept for a maximum of twelve weeks.<\/p><p>Books and other items can be ordered for inspection upon request, which means: by arrangement, books may be ordered without obligation so that you can view them on the premises of the bookshop and are not obliged to purchase the item you have ordered, provided it is delivered undamaged. However, this requires our explicit consent before initiating the ordering process, as the return conditions vary for different items and deliveries.<\/p><p>As ordering and returning books causes costs and effort for us, our environment and others, we reserve the right not to issue a cash refund when an item is exchanged or returned. Cash refunds are only permitted in exceptional cases. Refunds will be issued in the form of a credit note, a voucher to the value of the returned item, or an exchange for an item of the same value as the one returned by the customer.<\/p><p>We and our affiliated suppliers do our best to ensure that you receive your orders on time. However, errors can happen here too. We thank you for your understanding. For orders placed by 12:30 pm, delivery to the bookshop is normally made on the next working day.<\/p><p>Exceptions to this rule are as follows:<\/p><ul><li>For logistical reasons, delivery to the bookshop is not possible on Monday, but it is on Saturday.<\/li><li>Error with the supplier, delivery, wholesale bookseller or logistics provider, the prevention of which is beyond the bookstore's control.<\/li><li>Errors in data transmission, order transmission or telephone order acceptance on the part of the supplier which the bookshop is unable to prevent.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24f83a2 elementor-widget elementor-widget-heading\" data-id=\"24f83a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Payment, due date and default<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61fbc40 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"61fbc40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The customer can choose from the following payment methods: \n\nDelivery address in Austria: Cash on collection, advance payment for new customers, and open invoice for regular customers. \nDelivery address outside Austria: Advance payment. \nFor collection in a branch: Cash\/Debit card\/Credit card. \n\nIn the event of default, all expenses associated with the collection of the claims, such as reminder fees and the costs of legal and\/or extrajudicial representation, shall be borne by the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b88bdd9 elementor-widget elementor-widget-heading\" data-id=\"b88bdd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Retention of title<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db4433b elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"db4433b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The female vendor shall retain ownership of the purchased item until the purchase price has been paid in full.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfe4048 elementor-widget elementor-widget-heading\" data-id=\"dfe4048\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Right of Cancellation \/ Cancellation Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac27a66 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"ac27a66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods.<br \/>To exercise your right of withdrawal, you must inform us,<br \/>List Bookshop \u2013 International Literature<br \/>Prop: Nicole List<br \/>Porzellangasse 36, 1090 Vienna<br \/><a href=\"tel:+4369010351185\">+43690 10351185<\/a><br \/><a href=\"mailto:office@buchhandlunglist.at\">office@buchhandlunglist.at<\/a><\/p><p>by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73c7223 elementor-widget elementor-widget-heading\" data-id=\"73c7223\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Warranty and Liability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a6390c elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2a6390c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Liability for any defects in the goods sold is governed by the statutory warranty provisions. However, the seller is in any event initially entitled to replace or supply a substitute for the defective item. A claim for a price reduction may only be made after a reasonable period for rectification has elapsed without result. The customer must return the defective goods without delay. The seller shall only be liable for any further claims, in particular for claims for damages of any kind (consequential damages arising from defects), including loss of profit, damages resulting from delay, etc., in the event of wilful misconduct or gross negligence. No warranty is given as to the accuracy and completeness of the information and data contained on the website. Nor shall the seller be liable for the content of the purchased item, in particular the formal or substantive accuracy and lawfulness of the statements, texts, images, audio or audiovisual recordings, recipes, instructions, etc. contained therein. This exclusion of liability also applies \u2013 to the extent permitted by law \u2013 to any liability under the Product Liability Act, as well as to claims against the Seller\u2019s staff, employees, organs or vicarious agents. The Seller accepts no liability for technical faults during the operation of the online shop. The Seller also reserves the right to suspend operations at any time; however, this is without prejudice to the proper fulfilment of contracts already concluded. Use of this website is at your own risk. The Seller gives no guarantee of continuous availability, nor does it guarantee the accuracy, completeness or functionality of the published content, offers, services and features. The warranty is governed by the statutory provisions. Any liability for damages arising directly or indirectly from the use of this website is excluded. This website and the associated services are operated with the utmost care, reliability and availability. However, for technical reasons, it is not possible to guarantee that these services will be accessible without interruption, that the desired connections can always be established, or that stored data will be preserved under all circumstances. Consequently, continuous availability cannot be guaranteed. IP connectivity to other network operators is provided to the extent possible. Any liability for problems arising from third-party networks is excluded. The use of other networks is subject to the terms and conditions of the respective operators. Restrictions or interruptions may occur in the event of force majeure, strikes, restrictions on the services of other network operators, or during repair and maintenance work; no liability is accepted for such outages.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-718099c elementor-widget elementor-widget-heading\" data-id=\"718099c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Privacy policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f862fe3 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f862fe3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Compliance with the relevant statutory provisions on the protection of personal data goes without saying for us. In this privacy policy, you will learn how your data is collected and protected, and what options you have to obtain information about the personal data stored by us. Personal data is information that can be used to discover identity. This includes information such as name, address, postal address, telephone number, etc. All information that cannot be directly associated with the actual identity of web users is not covered by this. We ask users of our website, where necessary, for their company name, surname, first name and other various personal information when the user uses a personalised or interactive service. In the event of enquiries, we use this personal information exclusively within the company itself.<\/p><p>\u00a0<\/p><p>The data will not be passed on to third parties unless this is necessary for the fulfilment of the contract. In any case, no data will be passed on before we have obtained your explicit consent to do so. We appreciate the trust you place in us and exercise the utmost care to protect your personal information. In any case, you have the right to know which data has been collected and also have the option to have the data deleted.<\/p><p>\u00a0<\/p><p>We treat the data you provide confidentially and process it to the best of our knowledge and belief. We do not engage in data mining, nor do we purchase datasets or sell data. We do not engage in profiling, and we neither collect nor process sensitive or biometric data. We process your data solely for the purpose of contract fulfilment and, if you so wish, with your explicit consent and in accordance with Section 107 of the Telecommunications Act (TKG) for sending our newsletter, as well as to safeguard our legitimate economic interests\u2014that is, as long as you wish to maintain a business relationship with us, have entered into it consciously and willingly, have not objected to it or revoked it, but at least for as long as it is necessary to fulfil legal requirements, i.e. for tax and accounting reasons.<\/p><p>\u00a0<\/p><p>Our webshop system is provided by our long-standing and trusted partner KNV. Please only provide the data that you wish to pass on. For an order that you collect from us, your name, title and email address are sufficient. For an order that we are to deliver to you, we naturally require your postal or delivery address and the billing address you require. We naturally pass on the postal or delivery address to the relevant delivery service provider for the purpose of fulfilling the contract.<\/p><p>Should you wish for us to delete the data stored and processed by you for the purpose of contract fulfilment immediately after the fulfilment of the contract (with the exception of data stored for the purpose of compliance with the law, see accounting and tax), please send us an email with a corresponding note to office@buchhandlunglist.at immediately upon receipt of your ordered product. .<\/p><p>\u00a0<\/p><p>For the following enquiries, we are happy to assist you by email at office@buchhandlunglist.at or <a href=\"tel:+4369010351185\">+43690 10351185<\/a> available.<\/p><p>\u00a0<\/p><p>For questions or notifications regarding the GDPR directly, please contact the Austrian Data Protection Authority or the European Data Protection Supervisor. Should we have sent you an email or contacted you unintentionally due to an error or an oversight, we apologise and kindly ask you to notify us immediately at office@buchhandlunglist.at . We will take care of correcting this immediately. This data protection page is continuously revised by us.<\/p><p><br \/>Should you notice any errors, we would be grateful if you let us know.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>AGB 1. Geltungsbereich Diese allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr alle Gesch\u00e4ftsbeziehungen zwischen der Buchhandlung List\/ Inh. Nicole List und ihren Kunden im Onlineshop\u00a0www.buchhandlunglist.at. Diese allgemeinen Gesch\u00e4ftsbedingungen gelten in der jeweiligen, zum Zeitpunkt des Vertragsabschlusses aktuellen Fassung. 2. Person des Verk\u00e4ufers Verk\u00e4uferin ist dieBuchhandlung List -Internationale LiteraturInh. Nicole ListPorzellangasse 36, 1090 WienATU79152015+43690 10351185office@buchhandlunglist.at 3. Vertragsabschluss Die Bestellung [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/bhl-inhalt.php","meta":{"footnotes":""},"class_list":["post-524","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AGB - Buchhandlung List<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/buchhandlunglist.at\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AGB\" \/>\n<meta property=\"og:description\" content=\"AGB 1. Geltungsbereich Diese allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr alle Gesch\u00e4ftsbeziehungen zwischen der Buchhandlung List\/ Inh. Nicole List und ihren Kunden im Onlineshop\u00a0www.buchhandlunglist.at. Diese allgemeinen Gesch\u00e4ftsbedingungen gelten in der jeweiligen, zum Zeitpunkt des Vertragsabschlusses aktuellen Fassung. 2. Person des Verk\u00e4ufers Verk\u00e4uferin ist dieBuchhandlung List -Internationale LiteraturInh. Nicole ListPorzellangasse 36, 1090 WienATU79152015+43690 10351185office@buchhandlunglist.at 3. 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Geltungsbereich Diese allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr alle Gesch\u00e4ftsbeziehungen zwischen der Buchhandlung List\/ Inh. Nicole List und ihren Kunden im Onlineshop\u00a0www.buchhandlunglist.at. Diese allgemeinen Gesch\u00e4ftsbedingungen gelten in der jeweiligen, zum Zeitpunkt des Vertragsabschlusses aktuellen Fassung. 2. Person des Verk\u00e4ufers Verk\u00e4uferin ist dieBuchhandlung List -Internationale LiteraturInh. Nicole ListPorzellangasse 36, 1090 WienATU79152015+43690 10351185office@buchhandlunglist.at 3. 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